Returns

At Djerf Avenue, we want you to be completely happy with your purchase. If you’re not satisfied, you may return your items within 30 days of delivery.

Return Policy

  • Items must be unworn, unwashed, and in their original condition with tags attached.
  • Returns are only accepted for items purchased directly from djerfavenuerobe.com.
  • Final sale items (e.g., swimwear, accessories, and discounted products) cannot be returned.

How to Initiate a Return

  1. Log in to your account on djerfavenuerobe.com and go to “My Orders.”
  2. Select the item(s) you wish to return and follow the instructions.
  3. Once approved, you’ll receive a return label and further details.

Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
  • We recommend using a tracked shipping method, as we cannot be held responsible for lost returns.

Refunds

  • Refunds are processed within 10 business days after we receive and inspect your return.
  • The refund will be issued to your original payment method.

For any questions, please refer to our FAQ or contact our customer service team.